Privacy Policy

Last updated: November 2025

Introduction

KezNutrition is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

This policy applies to all information collected through our website and any related services, sales, marketing, or events.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Contact us through our enquiry form
  • Book a consultation
  • Subscribe to our newsletter
  • Communicate with us via email or phone

This information may include:

  • Name and contact details
  • Email address and phone number
  • Information about your dietary habits and lifestyle
  • Health and wellness goals
  • Any other information you choose to provide
Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To respond to your enquiries and requests
  • To schedule and conduct nutrition consultations
  • To send you information about our services
  • To improve our website and services
  • To comply with legal obligations
  • To send marketing communications if you have opted in

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: You have given explicit consent for specific purposes
  • Contract: Processing is necessary for providing services you have requested
  • Legitimate Interests: Processing is necessary for our legitimate business interests
  • Legal Obligation: Processing is required by law

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our website and provide services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition

All third-party service providers are required to maintain the confidentiality of your information.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure
  • Encryption of sensitive data
  • Regular security assessments
  • Limited access to personal information
  • Staff training on data protection

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When we no longer need your information, we will securely delete or anonymise it.

Your Rights

Under UK data protection law, you have the following rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate information
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation on how we use your data
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Cookies

We use cookies and similar tracking technologies to improve your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

KezNutrition

27 High Road, Ilford IG1 1DZ, United Kingdom

Email: [email protected]

Phone: +44 20 8271 5962